01Ask
Decide which overdue invoices to follow up.
Before contacting customers, find out what is outstanding and how long it has been due.
Write a useful first questionTry this request
Show the five oldest overdue invoices, with customer, amount due, and days overdue.
What to check
Check the company, invoice dates, and any recent payments against the original records.
Your next step
Use the answer to prioritise your follow-up. Asking the question does not send a reminder or change an invoice.